Shipping
WHERE IS MY ORDER
Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel. We endeavour to dispatch all orders placed before 1pm on the same day.
We ship all Indonesian orders using JNE & JNT. You can follow your JNE & JNT parcel using their tracking service here.
International orders are shipped using DHL. To track your DHL parcel please click here.
HOW LONG WILL I GET MY ORDER
Indonesian orders shipped using the standard JNT and JNE shipping service will arrive 2-5 business days
New Zealand, Asia + South Pacific, US, Canada, UK, EU and all other international orders can expect to be received within 3 - 7 business days.
WILL I HAVE TO PAY DUTIES + TAXES
As an international customer (outside of Indonesia), please be aware that your home country may charge import taxes & customs duties when the order arrives at the country of destination.
These duties & taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees.
Once your order has shipped, you will receive an email with your shipping information and a tracking number for your parcel. We endeavour to dispatch all orders placed before 1pm on the same day.
We ship all Indonesian orders using JNE & JNT. You can follow your JNE & JNT parcel using their tracking service here.
International orders are shipped using DHL. To track your DHL parcel please click here.
- When "Authority to leave" is selected as the delivery instructions, the parcel will be left at the front door of the property or a safe location around the property. No signature will be required for delivery to take place. When this option is selected, BEAU cannot be held liable for stolen or missing parcels. The customer is accepting full responsibility of the safe delivery of this parcel when selecting "Authority to leave" on an order.
- We highly recommend a signature required delivery as BEAU cannot be held liable for any parcels which go missing when the "Authority to leave" has been selected at the checkout page.
HOW LONG WILL I GET MY ORDER
Indonesian orders shipped using the standard JNT and JNE shipping service will arrive 2-5 business days
New Zealand, Asia + South Pacific, US, Canada, UK, EU and all other international orders can expect to be received within 3 - 7 business days.
WILL I HAVE TO PAY DUTIES + TAXES
As an international customer (outside of Indonesia), please be aware that your home country may charge import taxes & customs duties when the order arrives at the country of destination.
These duties & taxes are required to be paid by the customer. We recommend contacting your local customs office for an estimate of these fees.
